Term Conditions

Terms & Conditions

Effective Date: 15 Feb 2026

Welcome to Booksgrid.com. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our platform, you agree to comply with and be bound by these terms.

If you do not agree with these Terms, please do not use our website.

1. Definitions

• “Company,” “We,” “Us,” or “Our” refers to Booksgrid.com.

• “User,” “Customer,” or “You” refers to any individual accessing or using the website.

• “Website” refers to Booksgrid.com and all associated services.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the site under parental supervision.

• You are legally capable of entering into binding contracts.

• All information provided by you is accurate and complete.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate information during registration.

• Maintain confidentiality of your login credentials.

• Accept responsibility for all activities under your account.

Booksgrid.com reserves the right to suspend or terminate accounts found providing false information.

4. Product Information

We strive to ensure product descriptions, images, pricing, and availability are accurate. However:

• Minor variations in book covers or editions may occur.

• Pricing errors may happen due to technical issues.

We reserve the right to correct errors and cancel affected orders if necessary.

5. Pricing & Payments

• All prices are listed in INR (₹) and may include applicable taxes.

• Payment must be completed at checkout through approved payment methods.

• Orders will only be processed after successful payment confirmation (except COD if available).

We reserve the right to modify pricing at any time without prior notice.

6. Order Acceptance & Cancellation

Order Acceptance

An order is confirmed only after dispatch confirmation is sent to you.

Cancellation by Customer

• Orders may be cancelled before shipment.

• Once shipped, cancellation may not be possible.

Cancellation by Booksgrid.com

We reserve the right to cancel orders due to:

• Product unavailability

• Pricing errors

• Suspected fraudulent activity

• Payment failure

In such cases, a full refund will be processed.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Courier partner delays

• Public holidays

• Natural disasters

• Incorrect address provided by customer

Booksgrid.com is not liable for delays beyond reasonable control but will assist in tracking shipments.

8. Returns, Refunds & Replacements

Returns are accepted under valid conditions such as:

• Damaged books

• Incorrect items delivered

Customers must raise return requests within the specified return period. Refunds will be processed after product inspection.

Certain items may be non-returnable if specified.

9. Intellectual Property Rights

All website content including:

• Text

• Logos

• Images

• Graphics

• Website design

Are the property of Booksgrid.com and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

10. User Conduct

By using our website, you agree NOT to:

• Provide false or misleading information

• Attempt unauthorized access to systems

• Distribute malware or harmful code

• Violate any applicable Indian laws

• Misuse customer reviews or ratings

Violation may result in legal action and account termination.

11. Limitation of Liability

Booksgrid.com shall not be liable for:

• Indirect or consequential losses

• Loss of data or profits

• Delays caused by third-party services

• Website downtime due to technical maintenance

Our maximum liability shall not exceed the value of the purchased product.

12. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you consent to data practices described therein.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or services.

14. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond our control including:

• Natural disasters

• Government restrictions

• Strikes

• Pandemic situations

• Technical failures

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Nagpur, Maharashtra.

16. Amendments

Booksgrid.com reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes implies acceptance of updated terms.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Booksgrid.com
Plot No. 12/B, Meshram Layout,
Beltarodi Road, Opp. Maxx Sanman Apartment,
Harihar Nagar, Hudkeshwar,
Nagpur, Maharashtra – 440034, India

+91 95994 06732
info@booksgrid.com